Executive Office

General Information

The Executive Office is comprised of the Executive Director, the Executive Assistant to the Director, and an Executive Administrative Assistant. The Executive Director provides leadership for the department’s goals and initiatives and is directly responsible for the administrative supervision of daily operations. Strategic planning and organizational management is accomplished through the DYS Executive Staff. The Executive Staff includes the Executive Assistant to the Director, the Deputy Directors of Institutional, Community, and Administrative Divisions, the DYS School District Superintendent, the General Counsel, and the Director of Quality Assurance and Public Information. In addition, the Executive Assistant to the Director is responsible for overseeing specific offices which include the Office of Screening and Placement, Advocacy, and Training and Staff Development. Together with the Director, the Executive Staff compose the DYS Executive Leadership Team.

Advocacy

Committed to ensuring an open and transparent process for youth to express concerns regarding their participation in Alabama Department of Youth Service’s (DYS) programs, DYS maintains an Advocacy unit to respond to concerns and grievances from youth in DYS custody. This problem solving process provides an opportunity for youth to grieve any action, incident, living condition, dispute, or application of any departmental policy or practice which they believe to be unjust, detrimental, or a violation of their rights. The Advocacy unit consists of Advocates who are responsible for visiting each DYS and DYS contract facility to respond to, report, and follow up on verbal and written complaints/grievances.  Advocates report to the DYS Chief Advocate who oversees the Advocacy unit. Youth may also use the advocacy process to recognize staff or program personnel who they feel have been helpful to them in their rehabilitation efforts.

Public Information

The Office of Public Information is responsible for communicating information on important issues related to the agency to both internal and external stakeholders. The Office of Public Information is also responsible for overseeing Department publications, managing the Department’s website content, responding to external information requests, coordinating and participating in community events, and writing press releases and other media content when needed.

Office of Quality Assurance

The Alabama Department of Youth Services (DYS) believes in delivering effective and safe rehabilitation and reentry services for youth in custody. The DYS Office of Quality Assurance is responsible for the implementation and oversight of the agency’s quality control measures to increase accountability, accurate data reporting, and transparency. The overall goal for the office is to ensure agency goals are met and that all programs consistently provide effective services that help our youth achieve meaningful outcomes.

Resources
Serves as a resource to aid productivity across all divisions and facilities;

Information

Provides information across Divisions to improve the quality assurance process;
Data Management

Works collaboratively with the data management team to verify the accuracy and quality of the information contained in the various DYS databases;

Checks and Balances

Provides an objective view of operations, processes, policies, and procedures for increased checks and balances agency-wide;

Identifies Needs
Identifies training needs and best practices across the variety of agency disciplines;
Identifies Issues

Identifies potential issues before significant systemic problems occur and determines the level of changes needed to correct the deficiencies;

Improves Work

Identifies techniques to improve work culture and employee morale with the goal of reducing turnover;

Informs decisions

Provides reliable data analysis to management that informs decision making at all levels.

Performance-based Standards (PbS) is a data-driven improvement model grounded in research that holds juvenile justice agencies, facilities, and residential care providers to the highest standards for operations, programs, and services. The Alabama Department of Youth Services strives to meet the PbS standards and commitment to treating all youths in custody as one of our own.

The PbS Data-Driven Improvement Model Provides:

k

Goals & Standards

A set of goals and standards that agencies, facilities, and residential care providers strive to meet.
i

PracticeS & Policies

A blueprint of best practices and policies to implement to meet the standards.

Information architecture

Outcome reports and data summaries of the quantitative and qualitative information collected.

Improvement Planning

Improvement plans guiding the steps necessary to use the outcomes and information to create successful and sustainable reforms.

Networking

A national network of professionals sharing information, tools, and approaches to provide the highest quality of life and services.

PbS INTEGRATION

Training, technical assistance, expert coaching, research, and resources to support PbS integration.

DYS Executive Staff